Duration: 1 hour and 22 minutes

Affected Components: , , ,

Sep 11, 08:46:35 GMT+0
Resolved - This incident has been resolved..

Sep 11, 08:17:49 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 11, 07:39:03 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 11, 07:24:15 GMT+0
Investigating - We are currently investigating an issue, starting at approximately 08:53..

Duration: 2 hours and 55 minutes

Affected Components: , , ,

Mar 29, 21:55:07 GMT+0
Completed - Maintenance has completed successfully..

Mar 29, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 29, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Duration: 3 hours

Affected Components: , , ,

Mar 1, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 1, 20:00:00 GMT+0
Identified - Maintenance is now in progress..

Mar 1, 19:00:00 GMT+0
Identified - We have planned for a scheduled maintenance on infrastructure from 21:00 - 00:00. All services will be affected. .

Duration: 1 hour and 37 minutes

Affected Components:

Feb 14, 14:51:56 GMT+0
Resolved - From approx 13:00 to 15:00 on 14/02/2023, we experienced degraded API performance. This issue is now resolved, and all services are working as expected..

Feb 14, 13:14:46 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Affected Components: ,

Oct 27, 07:18:29 GMT+0
Resolved - From approx 20:00 26/10 to 09:15 on 27/10, we experienced a temporary outage on our bin-packing service. This issue is now resolved, and all services are working as expected..

Duration: 4 days, 7 hours and 49 minutes

Affected Components: , , ,

Sep 28, 09:10:00 GMT+0
Resolved - From approx 17:45-27-09-2022 to 10:46-28-09-2022, we experienced down-time. This issue is now resolved, and all services are working as expected..

Sep 28, 08:34:53 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Sep 28, 08:11:26 GMT+0
Identified - The issue has been identified, and a fix is being implemented..

Sep 28, 07:26:11 GMT+0
Investigating - We are investigating the issue. .

Duration: 7 days and 12 hours

Affected Components: ,

Dec 21, 12:41:00 GMT+0
Resolved - We just resolved the issue!.

Duration: 7 hours and 29 minutes

Affected Components:

Nov 1, 16:12:24 GMT+0
Resolved - We just resolved the issue!.

Nov 1, 14:58:11 GMT+0
Monitoring - We are implement a fix for the problem as we speak. Hold tight! .

Nov 1, 14:50:45 GMT+0
Identified - We have identified the issue on our application and are working out a fix for it right now. However, there still is a delay in delivery performance due to this technical issue. .

Nov 1, 08:43:00 GMT+0
Investigating - We are currently suffering from a technical outage on our rider application, which results in delayed performance for our riders and potential delivery of parcels. The GPS locations of our riders are not updating. We are currently investigating the issue on our platform but you might notice delivery time issues..

Duration: -8 hours and -30 minutes

Affected Components:

Jul 27, 19:00:00 GMT+0
Identified - We are experiencing some long execution times for order creation due to external services. Sometimes it can give a timeout response from the proxy..

Jul 27, 10:30:00 GMT+0
Resolved - We just resolved the issue!.

Duration: 35 minutes

Affected Components: ,

Jul 13, 13:03:33 GMT+0
Resolved - We just resolved the issue! The partial outage has been resolved at AWS and Packaly services. .

Jul 13, 12:29:00 GMT+0
Investigating - We are currently investigating an incident with AWS services and instance connectivity. - We are unable to create bundles. - We are able to deliver all parcels that have been created before 14:29AM CET..