Packaly - We are currently experiencing temporary outage. – Incident details

We are currently experiencing temporary outage.

ResolvedPartial outage1 hour 43 minutes

Affected

Rider Application

Partial outage from 7:26 AM to 9:10 AM

Stores Dashboard

Partial outage from 7:26 AM to 9:10 AM

API

Partial outage from 7:26 AM to 9:10 AM

Track & Trace

Partial outage from 7:26 AM to 9:10 AM

  • ResolvedUTC

    From approx 17:45-27-09-2022 to 10:46-28-09-2022, we experienced down-time. This issue is now resolved, and all services are working as expected.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    The issue has been identified, and a fix is being implemented.

  • InvestigatingUTC

    We are investigating the issue.